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Missing coins

rogerdoge posted this 7 years ago

rogerdoge | 7 years ago

Hi,

I'm new to Monero but have been using Bitcoin and Dash for a while. I have set up two Monero wallets, one is the Freewallet iPhone app, the other is the MoneroX wallet. I have sent coins to both wallets but non have arrived. The MoneroX wallet has synched so I expected the coins to appear when that was complete, the Freewallet does not need to synch so they should have appeared by now (I sent them 4 days agao). Are there any tools I can use to trace the coins? The Freewallet support have been totally useless.

Thank you in advance for amy help.

Replies: 4
ajs edited 7 years ago Replies: 1 | Weight: 0 | Link [ - ]

Freewallet and MoneroX are 3rd-party services not related to The Monero Project. You need to contact them directly for support. For better security, use the official Monero Core found on https://getmonero.org/downloads

To look up transactions, if you have a "Payment ID", you could look up the transaction on http://explore.moneroworld.com but there will not be much to see given the nature of Monero.

Reply to: ajs
rogerdoge posted 7 years ago Weight: 0 | Link [ - ]

Thanks ajs,

Freewallet support have been useless, I will see how far I get with MoneroX

mambo24 posted 7 years ago Weight: 0 | Link [ - ]

You will use zumminer, it is good.

flyup posted 7 years ago Weight: 0 | Link [ - ]

I don't recognize the wallets you mentioned and fear you have been scammed.

Use caution when sending your value to third party wallets.