I have the same problem....is yours solved? and how...thanks in advance

Some for me... and the number of blocks behind is still increasing. And non answers from support...

Your account is catching up, your details may be out-of-date until it is finished (10119 blocks behind)

This is not an error. When the server side node catches up your funds will be available.

I have the same problem! ("Your account is catching up, your details may be out-of-date until it is finished (538167 blocks behind) This is not an error, and you do not have to do anything except wait until it is complete."). Is yours solved I need support for resolution.

mine got done. and its asking me to pay 0.1 XMR to import my wallet? So if i don't pay, i can't retrieve my funds right?

Well after my wallet caught up, it was empty. Balance zero. No record of any transactions and I made after I made my first deposit last week. Support does not work. So I guess I'm out of luck and my monero. Any comments?

Hello Nanadu888, thanks for answering. My account is already OK! My balance is normal now.

Is it safe to say that Monero does not have a safe location to store funds?

I can't find anything with somewhat of a descent reputation for storing Monero.