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GUI Wallet History Intact but Showing Zero Balance!

I'm encountering a new problem with the GUI wallet. I have not yet gone through the process of trying to restore the wallet from seed and hope I don't have to. At one point today, I looked at my wallet which should have several coins in it. The wallet had been open for a couple of hours so I don't know exactly when and how this problem began. All of a sudden, the wallet was showing a zero balance. The first thing I did was panic. Then I decided to check the history. The history is intact and does not show any withdrawals today (nor should it). I stopped the daemon (it was fully synced), closed the wallet and re-opened it. No difference, still a zero balance. Can anyone tell me what likely happened and the best way to fix it (hopefully short of recreating it from seed)? Thanks very much.

Replies: 3
burgebj posted 6 years ago Weight: 0 | Link [ - ]

I have the same issue.. I think my wallet is wrong I have things like received 2, Processed block:hash number block height, but its not in my wallet I would love help

bitohoney posted 6 years ago Weight: 0 | Link [ - ]

burgebj: In the end I had to restore the wallet from the seed phrases. To save a lot of time, make sure you save the lmdb file that contains the Monero blockchain. There are instructions on how to do this in another post on this forum. Do yourselfa big favor and read it before you restore. The restored wallet will still need to 'review' the whole blockchain to determine which transactions should be in your history and what the balance is.This takes quite a while (I think it was about 30 minutes although it's possible I made some sort of mistake). One more tip, before you replace the wallet copy the seed words to a document so that you can just copy and paste them into the restore box. Otherwise you'll have to type them all out manually. Good luck.

moneromooo posted 6 years ago Weight: 0 | Link [ - ]

Please file a bug on https://github.com/monero-project/monero-core/issues, with all pertinent information.